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value-based quality

A view of quality, wherein quality is defined by price. A quality product or service is one that provides desired performance at an acceptable cost. Quality is determined by means of a decision process with stakeholders on trade-offs between time, effort and cost aspects. [ After Garvin ] See also manufacturing-based quality, product-based quality, transcendent-based quality, user-based quality.

glossary/en/v/value-based_quality.txt · Last modified: 2011/12/01 02:49 (external edit)