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glossary:en:q:quality_management [2011/12/01 02:49] (current)
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|+||====== quality management ======|
|+||Coordinated activities to direct and control an organization with regard to quality. Direction and control with regard to quality generally includes the establishment of the quality policy and quality objectives, quality planning, quality control, quality assurance and quality improvement. [ [[glossary:ref:ISO 9000|ISO 9000]] ]|